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Shipping & Delivery Policy

This Shipping & Delivery Policy explains how Digi Exam Notes delivers digital educational products after successful payment. Please read this policy carefully before purchasing any study material from our website.

Last Updated : July 11, 2026

Contents

1. Overview

Digi Exam Notes provides only digital educational products. We do not sell or ship any physical books, printed notes, or other tangible items.

All purchased products are delivered electronically after successful payment confirmation.

Important: No courier, postal service, or physical shipping is involved in the delivery of our products.

2. Digital Products

The following digital products may be available on Digi Exam Notes:

  • Premium PDF Books
  • Study Notes
  • Practice Sets
  • Mock Test PDFs
  • Current Affairs PDFs
  • Question Banks
  • Premium Membership Resources
  • Downloadable Educational Materials

All products are delivered digitally through your registered account, email, secure download page, or other delivery methods specified at the time of purchase.

3. Delivery Method

After successful payment, purchased products may be delivered using one or more of the following methods:

  • Instant download from your account dashboard.
  • Secure download link.
  • Email delivery to your registered email address.
  • Premium member access inside your account.
Please Note: Always use the same email address that you used while placing your order to avoid delivery issues.

4. Delivery Time

Most digital products are delivered automatically within a few minutes after successful payment.

However, delivery time may vary depending on payment gateway confirmation, server processing, maintenance activities, or unexpected technical issues.

  • Instant Delivery (Most Products)
  • Within 15 Minutes
  • Within 24 Hours (Rare Cases)
Delay Notice: If your product has not been delivered within 24 hours, please contact our support team with your payment details.

5. Payment Confirmation

All digital products are delivered only after successful payment confirmation from our secure payment gateway. Orders remain pending until the payment has been verified.

Order Processing

  • Your order is processed automatically after payment confirmation.
  • A confirmation message or email may be sent to your registered email address.
  • Payment verification time depends on your selected payment method.
  • If the payment is unsuccessful, no product will be delivered.
  • Please keep your payment receipt or transaction ID for future reference.
Important: If your bank account has been debited but your order remains pending, please wait for the payment gateway confirmation. If the issue continues, contact our support team with your Order ID and Transaction ID.

6. Download Instructions

After successful payment and order confirmation, your purchased digital products can be accessed using one of the following methods:

  • Login to your Digi Exam Notes account.
  • Open your Dashboard or My Orders section.
  • Select the purchased product.
  • Click the Download button.
  • Save the PDF or digital file to your device.

Before Downloading

  • Ensure you have a stable internet connection.
  • Use the latest version of your web browser.
  • Verify that your device has sufficient storage space.
  • Keep your login credentials secure.
Download Responsibility: It is your responsibility to download and securely store your purchased files. Please keep backup copies on your personal devices.

7. Failed Delivery

In rare situations, a digital product may not be delivered immediately due to technical or payment-related issues.

Possible Reasons

  • Payment gateway verification delay.
  • Temporary server maintenance.
  • Incorrect email address provided during checkout.
  • Browser or internet connectivity issues.
  • Unexpected technical errors.

What You Should Do

  • Check your email inbox and spam folder.
  • Refresh your account dashboard after a few minutes.
  • Confirm that your payment was successful.
  • Contact our support team if the issue persists.
Support Assistance: If your order is verified but the product is still unavailable after 24 hours, we will investigate the issue and assist you as quickly as possible.

8. Technical Issues

Although we strive to ensure a smooth and reliable delivery process, technical issues may occasionally occur. These issues may temporarily affect access to your purchased digital products.

Common Technical Issues

  • Temporary server maintenance.
  • Slow internet connection.
  • Browser cache or cookie issues.
  • Payment gateway processing delays.
  • Email delivery delays.
  • Temporary website downtime.

Recommended Solutions

  • Refresh the page and try again.
  • Clear your browser cache and cookies.
  • Use the latest version of Chrome, Edge, Firefox, or Safari.
  • Log out and log back into your account.
  • Check your email inbox, spam, and promotions folders.
  • Wait a few minutes and try again.
Need Help? If you are still unable to access your purchased product, please contact our support team with your Order ID and Transaction ID.

9. Contact Support

If you experience any delivery-related issue or have questions regarding your purchase, our support team is here to help.

Contact Information

  • Website: https://digiexamnotes.com
  • Email: support@digiexamnotes.com
  • Business Hours: Monday – Saturday
  • Support Time: 10:00 AM – 7:00 PM (IST)

To help us resolve your issue quickly, please include the following details when contacting support:

  • Order ID
  • Transaction ID
  • Registered Email Address
  • Payment Date
  • Description of the Issue

Customer Responsibilities

To ensure successful delivery of your digital products, customers are responsible for:

  • Providing a valid email address during checkout.
  • Using accurate billing information.
  • Maintaining access to their registered Digi Exam Notes account.
  • Keeping downloaded files secure.
  • Not sharing purchased content with others.

Delivery Limitations

Digi Exam Notes delivers only digital educational products. We do not provide physical shipping, courier services, or postal delivery under any circumstances.

  • No Cash on Delivery (COD).
  • No physical books or printed materials.
  • No international shipping.
  • No offline delivery service.

Policy Updates

We reserve the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Any changes will be published on this page along with the updated revision date.

Recommendation: Please review this page periodically to stay informed about any changes to our Shipping & Delivery Policy.

Acknowledgement

By purchasing any digital product from Digi Exam Notes, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy. You also understand that all products sold through our platform are digital in nature and are delivered electronically after successful payment confirmation.